External Alert Manager Help

Requirements

Help Tasks

Add Contact

  1. Select desired group from the [Groups] combo box. This will enable the [Add Contact] button.
  2. Press the [Add Contact] button.
  3. Enter contact information into the [Add Contact To Current Group] dialogue, double checking to ensure the selected group is the one intended.
  4. Press the [Add Contact] button.

Update Contact

  1. Select desired group from the [Groups] combo box. This will load the contacts for that group.
  2. Locate the record you wish to change.
  3. Either click the [Edit Contact] icon on the right edge of the row, or double-click the row itself to bring up the row editor.
  4. Make desired changes to that record.
  5. Press the [Update] Button

Remove Contact

  1. Select desired group from the [Groups] combo box. This will load the contacts for that group.
  2. Locate the record you wish to remove.
  3. Single-click the desired row to be removed. This will enable the [Remove Contact] button.
  4. With the desired row selected, press the [Remove Contact] button.

Bulk Upload

  1. Select desired group from the [Groups] combo box. This will enabled the [Bulk Import] button.
  2. Press the [Bulk Import] button.
  3. While ensuring the Group listed is the group desired in the Bulk Upload dialogue, Select either [Append] or [Replace] option. Append will add rows to the existing group. Replace will delete all existing rows and replace with those provided.
  4. Press the [File Select] icon next to the Spreadsheet field.
  5. Select a spreadsheet from the local filesystem.
  6. Press the [Upload] button.
For an example of the format required of a Bulk Upload spreadsheet, press the [Download Sample] button from the Bulk Upload dialogue.

Change Password

  1. Press the small gear icon in the upper right corner of the External Alert Manager List Editor title bar. If the mouse hover over the gear, the tooltip "Change Password" Will be displayed.
  2. Enter Old Password.
  3. Enter a new password following the rules listed in the change password dialogue.
  4. Retype the new password to confirm.
  5. Press the [Change] button.